Free CompTIA Network+ N10-008 Practice Question

Upon receiving a helpdesk ticket stating that a user cannot access network resources, which question would BEST help determine whether the issue is related to their specific machine or account?

  • Have you recently installed new software or updated system settings?

  • Have you tried changing your network cable or checking your Wi-Fi signal?

  • Do you have problems accessing the network during specific times of the day?

  • Did you receive any specific error messages when the access failed?

  • When was the last time you successfully accessed the network resources?

  • Can you attempt to access network resources from another device using your current credentials?

This question's topic:
CompTIA Network+ N10-008 / 
Network Troubleshooting
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