This PBQ requires a Premium Membership and is being shown in a read-only preview mode
Troubleshoot Corporate Wifi Issue
Situation
You work as an IT Systems Engineer at a small corporation. Zach, the Director of Marketing and Advertising, is having reliability issues when using their company issued tablet while in the office. Zach informs you that the wireless connectivity works well at home and when on public networks when traveling. There are many other company issued mobile devices that are not having issues. Zach has asked your help in troubleshooting the issue and identifying a solution.
Instructions
Review the device configurations and documents to identify the most likely cause. Adjust the tablet or network settings accordingly. A diagram of the office building is below.