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Free CompTIA Network+ N10-008 Practice Question

After troubleshooting a network outage and implementing a solution to restore connectivity, what is the BEST way to document the incident for future reference?

  • Update the network diagram to reflect the changes made without describing the issue or the resolution process.

  • Inform your team verbally about the issue and how it was resolved, relying on team members to remember the details for future reference.

  • Compose a detailed report containing the problem definition, diagnostic steps undertaken, resolution actions, outcomes, and any insights or lessons learned for future occurrences.

  • Write a brief summary of the issue and the resolution in the network's knowledge base.

This question's topic:
CompTIA Network+ N10-008 / 
Network Troubleshooting
Your Score:
Network Troubleshooting
Networking Fundamentals
Network Implementations
Network Operations
Network Security