Scroll down to see your responses and detailed results
Prepare for the Microsoft 365 Fundamentals MS-900 exam with this free practice test. Randomly generated and customizable, this test allows you to choose the number of questions.
Which feature allows Microsoft Teams users to make and receive calls to traditional phone numbers directly within Teams?
VoIP Module
Voice Integration
Audio Conferencing
Teams Phone
Teams Phone enables users to make and receive calls to and from traditional phone numbers directly within Microsoft Teams, integrating telephony with the platform's collaboration tools.
Audio Conferencing allows participants to join meetings via phone but does not provide full calling capabilities.
Voice Integration and VoIP Module are not specific features of Teams that offer this functionality.
AI Generated Content may display inaccurate information, always double-check anything important.
Under the Microsoft 365 services' Service Level Agreement (SLA), what compensation does Microsoft provide if the monthly uptime percentage falls below the guaranteed threshold?
Service credits applied to future billing cycles
Free upgrade to a higher service tier
Extended support hours with priority response
Full refund of the month's subscription fees
When Microsoft fails to meet the guaranteed service levels as defined in the Service Level Agreement (SLA), they provide service credits that are applied to future billing cycles. This is the standard compensation method rather than refunds, upgrades, or extended support.
AI Generated Content may display inaccurate information, always double-check anything important.
What is the recommended method for a Microsoft 365 administrator to request technical assistance from Microsoft?
Call Microsoft's general customer service number.
Send an email to Microsoft's support team.
Submit a service request through the admin portal.
Post the issue on Microsoft's community forums.
Administrators should submit a service request through the admin portal. This method allows for direct communication with Microsoft support specialists and enables tracking the progress of the issue. While contacting support via email, phone, or using community forums are options, they are not as efficient or tailored for administrative support within Microsoft 365.
AI Generated Content may display inaccurate information, always double-check anything important.
An organization wants to integrate a third-party task management app directly into Microsoft Teams, allowing users to interact with tasks without switching applications. What is the best way to achieve this integration?
Share task management app links through Teams chat.
Schedule recurring meetings to discuss tasks in Teams.
Add the task management app as a tab in Teams channels.
Use email notifications to receive task updates in Teams.
Adding the task management app as a tab in Teams channels enables users to access and interact with the app's features directly within Teams. This method leverages Teams' capability to host collaborative apps, providing a seamless user experience. Using email notifications or sharing app links does not offer direct integration, and scheduling meetings does not incorporate the app into Teams.
AI Generated Content may display inaccurate information, always double-check anything important.
An organization wants to maintain control over sensitive data while also benefiting from the scalability and cost-effectiveness of cloud services.
Which type of cloud deployment model should they choose?
Private cloud
Community cloud
Public cloud
Hybrid cloud
A hybrid cloud model combines both on-premises (or private cloud) infrastructure with public cloud resources. This allows the organization to keep sensitive data on-premises for better control and compliance while leveraging the public cloud for scalable and cost-efficient workloads. This model is ideal for organizations that need both control over sensitive data and the flexibility of cloud scalability.
A public cloud model stores all data and resources in the cloud provider’s infrastructure, offering scalability and cost-effectiveness. However, it may not meet the organization’s requirement to maintain full control over sensitive data.
A private cloud model keeps all resources within the organization’s own infrastructure or dedicated cloud environment, allowing complete control over sensitive data. However, it doesn’t offer the same scalability or cost-effectiveness as public cloud services.
A community cloud is a shared cloud infrastructure used by multiple organizations with similar requirements or compliance needs. While it allows for shared resources, it doesn’t provide the flexibility of combining private control with public cloud scalability.
AI Generated Content may display inaccurate information, always double-check anything important.
An IT administrator needs to monitor the current health status of Microsoft 365 services that impact their organization.
Which method provides the most detailed and organization-specific information about service health?
Check the Microsoft 365 service status page on the Microsoft website
Use Event Viewer on a local workstation to detect service issues
Monitor service health in the Microsoft Entra admin center
Use the Service health dashboard in the Microsoft 365 admin center
The Service health dashboard in the Microsoft 365 admin center offers administrators detailed, personalized information about the health of Microsoft 365 services affecting their organization. It provides real-time updates, notifications about service issues, and maintenance events tailored to their specific services and subscriptions.
This level of detail and customization is not available through public status pages or local system tools.
AI Generated Content may display inaccurate information, always double-check anything important.
What is a benefit of using OneDrive in Microsoft 365?
Enables collaborative real-time editing of documents across multiple devices.
Limits file access to local devices without online synchronization.
Prevents sharing of files with external users.
Requires manual updates to synchronize files between devices.
Enables collaborative real-time editing of documents across multiple devices - This is correct. OneDrive allows users to work on documents simultaneously in real time across multiple devices. This feature promotes collaboration by enabling team members to edit and review documents together, whether they’re on desktop, mobile, or online.
Limits file access to local devices without online synchronization - OneDrive is designed for cloud storage and synchronization, allowing access from any device with internet connectivity. It does not limit file access to local devices; instead, it provides online sync to ensure files are available across all connected devices.
Prevents sharing of files with external users - OneDrive actually supports file sharing with both internal and external users, making it easy to collaborate with others outside the organization while maintaining control over access permissions.
Requires manual updates to synchronize files between devices - OneDrive automatically synchronizes files across devices, so manual updates are not required. Any changes made to files are synced in real time, ensuring that users always have the latest version across their devices.
AI Generated Content may display inaccurate information, always double-check anything important.
Which Microsoft 365 service enables remote deployment of devices with customized configurations directly from the manufacturer to the end user, eliminating the need for technical staff to manually set up each device?
Endpoint Analytics
Windows Autopilot
Microsoft Defender
Co-management
Windows Autopilot allows organizations to pre-configure new devices with custom settings and applications before they reach the user. This streamlines the deployment process by eliminating manual setup by technical staff. Endpoint Analytics provides insights into device performance and user experience but does not handle device deployment. Co-management combines Microsoft Intune and Configuration Manager for device management but doesn't offer remote deployment from the manufacturer. Microsoft Defender focuses on security and threat protection, not on device deployment.
AI Generated Content may display inaccurate information, always double-check anything important.
A company needs a subscription that includes cloud-based productivity apps, device management capabilities, and advanced security features under a single license. Which subscription should they choose?
Office 365 E5
Microsoft 365 E3
Office 365 E3
Windows 10 Enterprise E3
Microsoft 365 E3 is the correct choice because it combines Office 365 productivity apps with advanced security features and device management capabilities in one license. This subscription includes Windows 10 Enterprise, Office 365 E3, and Enterprise Mobility + Security (EMS) E3, fulfilling all the company's requirements. Office 365 E3 provides productivity apps but lacks the full suite of security and device management features. Office 365 E5 includes additional security features over E3 but does not include Windows 10 Enterprise or EMS. Windows 10 Enterprise E3 offers the operating system with some security features but does not include productivity apps or comprehensive device management.
AI Generated Content may display inaccurate information, always double-check anything important.
An IT administrator is facing a complex issue with Microsoft 365 services and requires technical assistance from Microsoft. Which method offers the most direct way to receive official support?
Ask for help on the Microsoft community forums.
Submit a support request through the online administration portal.
Use the in-product feedback option.
Call Microsoft customer service hotline.
The most direct way to receive official technical support from Microsoft is to submit a support request through the online administration portal. This method ensures that the issue is formally recorded and routed to Microsoft's technical support team for resolution. While calling Microsoft customer service may provide general assistance, it may not connect the administrator with specialized support for complex technical issues. Using the in-product feedback option is intended for providing feedback to improve services and does not offer immediate support. Asking for help on the Microsoft community forums can be helpful but is not an official channel for Microsoft's technical support team to address specific issues.
AI Generated Content may display inaccurate information, always double-check anything important.
An organization needs a solution that allows multiple users to access the same desktop environment simultaneously to optimize resource utilization. They seek flexibility and control over the infrastructure with a consumption-based pricing model.
Which Microsoft service should they choose?
Windows Autopilot
Windows 365
Microsoft Intune
Azure Virtual Desktop
Azure Virtual Desktop is the ideal choice because it supports multi-session Windows environments, enabling multiple users to share the same virtual machine concurrently. This maximizes resource utilization and offers cost savings. Azure Virtual Desktop provides flexibility and control over the infrastructure and its consumption-based pricing model allows the organization to pay based on actual usage.
Windows 365 offers dedicated cloud PCs for each user with fixed pricing and does not support multi-session capabilities.
Microsoft Intune and Windows Autopilot are device management and deployment tools, not solutions for providing shared desktop environments.
AI Generated Content may display inaccurate information, always double-check anything important.
An IT administrator needs to assign Microsoft 365 licenses to a large number of users in the Marketing department without assigning licenses individually.
Which method should the administrator use to achieve this?
Configure licensing through Microsoft Endpoint Manager
Use the Office Deployment Tool to deploy licenses
Assign licenses using group-based licensing in Azure Active Directory
Assign licenses manually to each user in the Microsoft 365 admin center
Using group-based licensing in Azure Active Directory (Azure AD) allows administrators to automatically assign licenses to all users within a group. This method streamlines license management for large numbers of users associated with a specific group or department.
Assigning licenses manually to each user is inefficient for large user groups.
The Office Deployment Tool is intended for deploying Office applications, not for assigning licenses.
Microsoft Endpoint Manager focuses on device and application management rather than user license assignments.
AI Generated Content may display inaccurate information, always double-check anything important.
When using Microsoft Azure Virtual Machines, customers have control over the operating system and applications installed.
False
True
This statement is True. Microsoft Azure Virtual Machines is an example of Infrastructure as a Service (IaaS), where users manage the operating system and applications. The cloud provider handles the underlying physical infrastructure, but customers have the flexibility to configure the OS and install any software they need.
AI Generated Content may display inaccurate information, always double-check anything important.
Under Microsoft's Zero Trust Model, how is trust established when accessing resources?
By authenticating and authorizing access requests.
By treating internal networks as secure and trusted.
By granting access based on network location.
By requiring authentication for external users.
Microsoft's Zero Trust Model operates on the principle of 'never trust, always verify.' This means that authentication and authorization are required for access requests, regardless of network location or user identity, to ensure robust security. The correct answer reflects this need to verify all access attempts. Option B is incorrect because treating internal networks as secure contradicts the Zero Trust philosophy, which does not inherently trust any network. Option C is incorrect because granting access based on network location does not align with the model's requirement to verify every access request. Option D is incorrect because Zero Trust requires authentication for all users, not just external ones.
AI Generated Content may display inaccurate information, always double-check anything important.
A company aims to improve their cash flow by making the smallest possible regular payments for their Microsoft 365 subscriptions.
Which billing frequency should they choose?
Monthly billing
Quarterly billing
Semi-annual billing
Annual billing
Monthly billing divides the total cost into twelve smaller payments throughout the year, resulting in the smallest possible regular payments.
While quarterly and semi-annual billing also break up payments, they result in larger amounts than monthly billing. Annual billing requires the entire year's payment upfront, which does not help the company make smaller regular payments.
Therefore, monthly billing best aligns with the company's goal of improving cash flow through the smallest regular payments.
AI Generated Content may display inaccurate information, always double-check anything important.
Looks like that's it! You can go back and review your answers or click the button below to grade your test.
Join premium for unlimited access and more features