Microsoft 365 Fundamentals Practice Test (MS-900)

The correct answer is Microsoft SharePoint. It is the Microsoft 365 service built for collaboration, allowing teams to store, organize, and share information from a central location. Microsoft OneDrive is primarily designed for an individual's personal work file storage, although files can be shared from there. Microsoft Stream is the service for video content, and Microsoft Forms is used for creating surveys and quizzes.

Sensitivity Labels in Microsoft Purview allow organizations to embed protection settings directly into documents and emails. This means the protection persists with the content, even if it is shared outside the organization, ensuring continuous enforcement of policies like encryption and access restrictions.

Data Loss Prevention (DLP) policies help prevent the sharing of sensitive information but do not embed protection into the content itself.

Information Barriers are used to prevent communication between specific groups within an organization.

Retention Policies manage how long content is kept but do not provide persistent protection embedded in the content.

The Usage Reports feature in the Microsoft 365 Admin Center offers detailed analytics on user engagement across Microsoft 365 services, allowing administrators to monitor adoption and usage trends. Productivity Score provides insights into organizational productivity by evaluating user experience and technology infrastructure but does not offer detailed per-service usage metrics. Audit Log Search is used for security and compliance purposes to track specific user and admin activities, not for general usage analytics. Service Health displays the current status of Microsoft 365 services and any incidents or advisories but does not provide data on user engagement.

Microsoft 365 Business Premium is designed to provide an all-in-one solution for small and medium-sized businesses. It combines the productivity applications of Microsoft 365 Business Standard with advanced security features, device management capabilities through Microsoft Intune, and Windows Pro upgrade licenses. This comprehensive package addresses the company's need for enhanced security and centralized device management while keeping all services under a single subscription.

Microsoft 365 Business Basic offers basic web and mobile productivity tools but lacks the desktop Office applications, advanced security features, device management, and operating system licenses included in Business Premium.

Microsoft Dynamics 365 focuses on CRM and ERP solutions, not on productivity suites or OS licenses.

Windows 10 Enterprise E3 provides advanced features for the Windows operating system but does not include Office applications or the full suite of device management and security features needed.

Enables collaborative real-time editing of documents across multiple devices - This is correct. OneDrive allows users to work on documents simultaneously in real time across multiple devices. This feature promotes collaboration by enabling team members to edit and review documents together, whether they’re on desktop, mobile, or online.

Limits file access to local devices without online synchronization - OneDrive is designed for cloud storage and synchronization, allowing access from any device with internet connectivity. It does not limit file access to local devices; instead, it provides online sync to ensure files are available across all connected devices.

Prevents sharing of files with external users - OneDrive actually supports file sharing with both internal and external users, making it easy to collaborate with others outside the organization while maintaining control over access permissions.

Requires manual updates to synchronize files between devices - OneDrive automatically synchronizes files across devices, so manual updates are not required. Any changes made to files are synced in real time, ensuring that users always have the latest version across their devices.

Implementing deployment rings allows organizations to phase the rollout of Windows updates by grouping devices into different rings, such as pilot and broad deployment groups. This phased approach starts with a small set of devices to test the updates and gradually expands to the rest of the organization. It helps in identifying and resolving issues early without impacting all users.

Delaying all updates postpones necessary security patches and doesn't provide a testing mechanism.

Windows Autopilot is designed for device deployment and configuration, not for managing updates.

Enrolling all devices in the Windows Insider Program exposes them to unstable builds not suitable for production environments.

Migrating to cloud services offers improved scalability and flexibility in resource management, allowing organizations to quickly adjust computing resources to meet changing demands without significant upfront investment. This agility is a key advantage of cloud computing. In contrast, enhanced control over physical hardware configurations is a characteristic of on-premises solutions. Increased responsibility for hardware maintenance is also associated with on-premises environments, as organizations must manage and maintain their own infrastructure. Greater capital expenditure on purchasing hardware is typically required for on-premises deployments, not cloud services, which operate on a pay-as-you-go model.

Acquiring add-on licenses for the required features and assigning them to designated users allows the organization to enhance specific users' capabilities without altering the base licenses for all employees. Add-on licenses supplement base licenses by providing additional functionalities to individual users as needed. Upgrading users to a higher-tier license would change their base licenses and might not be cost-effective if only a subset of users requires the additional features. Assigning additional features using current licenses without proper add-on licenses would violate Microsoft's licensing policies. Purchasing base licenses that include the additional features for selected users would replace their existing licenses rather than supplement them, leading to inconsistency and potentially higher costs.

Using group-based licensing in Microsoft Entra ID allows administrators to automatically assign licenses to all users within a group. This method streamlines license management for large numbers of users associated with a specific group or department.

Assigning licenses manually to each user is inefficient for large user groups.

The Office Deployment Tool is intended for deploying Office applications, not for assigning licenses.

Microsoft Endpoint Manager focuses on device and application management rather than user license assignments.

Microsoft Forms is a tool within Microsoft 365 that enables users to create surveys and quizzes, and collect responses in real time.

Microsoft To Do is a personal task management app.

Microsoft Tasks is not a standalone application in Microsoft 365.

Microsoft Bookings is designed for scheduling appointments and bookings.

The hybrid cloud model combines on-premises infrastructure with cloud services, allowing the organization to keep critical applications locally while benefiting from the cloud's scalability and cost efficiency for other workloads. This setup meets their requirements for both on-premises control and cloud advantages.

• Private Cloud: This model is dedicated to a single organization, offering control over infrastructure but doesn't integrate public cloud services.
• Public Cloud: All resources are hosted by a third-party provider; it doesn't allow the organization to keep applications on-premises.
• Multi-Cloud: Involves using multiple cloud services from different providers but doesn't inherently include on-premises infrastructure.

The correct answer is Viva Connections. Viva Connections offers a personalized gateway to your digital workplace, integrating company news, resources, and communications into a single, customizable dashboard within Microsoft Teams. This enhances employee engagement by keeping them connected to company culture and information. Viva Insights focuses on personal productivity and wellbeing by delivering insights and recommendations. Viva Topics uses AI to organize content and expertise across your organization, making it easily accessible. Viva Learning integrates learning resources into Teams but does not provide a dashboard for company news and resources. Therefore, Viva Connections is the appropriate choice for creating a centralized hub for employee engagement.

To receive service credits for an SLA breach, you must open a support request in the Microsoft 365 admin center (or, if you purchase through a Cloud Solution Provider, have the partner submit the ticket). The claim must be received by Microsoft no later than the end of the calendar month following the month in which the incident occurred. Service credits are applied only after Microsoft reviews and approves the claim; they are not issued automatically, and cash refunds are not provided. Upgrading your subscription does not address compensation for a past outage.

Microsoft Forms satisfies all the stated requirements. It allows creators to design surveys, quizzes, and polls with branching logic and custom themes, share them publicly or to specific users (including external guests), and see real-time charts with the option to export results to Excel.
Microsoft Planner and Microsoft To Do focus on task management rather than data collection.
Microsoft Lists tracks structured information but does not natively provide public survey links, branching logic, or built-in analytics for questionnaire responses.

When Microsoft fails to meet the guaranteed service levels as defined in the Service Level Agreement (SLA), they provide service credits that are applied to future billing cycles. This is the standard compensation method rather than refunds, upgrades, or extended support.

Administrators should submit a service request through the admin portal. This method allows for direct communication with Microsoft support specialists and enables tracking the progress of the issue. While contacting support via email, phone, or using community forums are options, they are not as efficient or tailored for administrative support within Microsoft 365.

The scenario matches platform as a service (PaaS). In PaaS, Microsoft manages the servers, OS patches, runtime, and middleware; the customer controls the application, data, and scaling configuration. Azure App Service is an example of a PaaS. Renting virtual machines leaves operating system updates to the customer, making it infrastructure as a service (IaaS). Using Dynamics 365 is software as a service (SaaS) because Microsoft even manages the application layer. Hosting in a private datacenter is not a cloud service model at all.

Real-time information about service issues can be found in the Service health dashboard in the Microsoft 365 admin center. This dashboard provides current status of all Microsoft 365 services and details about any outages or disruptions.

The Message center communicates planned changes and updates, not real-time service health.

The Reports section in the Microsoft Entra admin center provides usage and activity reports but does not display service health information.

The Microsoft 365 Roadmap outlines future product updates and enhancements, not current service status.

The correct answer is Viva Topics. Viva Topics uses artificial intelligence (AI) to identify and organize content and experts across the organization into topic pages and cards. This helps employees find information and connect with experts more efficiently within the flow of work in Microsoft Teams. Viva Insights focuses on personal and organizational productivity insights, Viva Connections provides a personalized gateway to company resources and communications, and Viva Learning integrates learning content into Teams to foster a culture of learning.

Implement staged rollouts by grouping devices into different update phases - Staged rollouts involve deploying updates to different sets of users or devices in phases, allowing IT to monitor for issues in each phase before proceeding to the next group. This approach reduces the risk of widespread issues and enables quick identification and resolution of potential problems before they affect the entire organization.

Update all devices simultaneously to maintain uniformity - Updating all devices simultaneously may seem efficient, but it increases the risk of widespread issues if an update has unexpected bugs or compatibility problems. This approach is not recommended for large enterprises due to the higher risk of impacting many users at once.

Turn off automatic updates and rely on manual installations - Disabling automatic updates and relying on manual installations would significantly delay updates and increase administrative effort. It may also leave devices vulnerable to security threats due to inconsistent or delayed patching.

Postpone updates to avoid potential problems - Postponing updates might temporarily reduce risks but can lead to security vulnerabilities and compliance issues. Progressive, staged deployment is a better way to mitigate risks without compromising security.