Creating a new service request in the Microsoft 365 admin center is the recommended method for administrators to directly engage with Microsoft support. This ensures that the issue is properly logged, tracked, and handled by the appropriate support personnel. Sending an email to technical support is not as efficient and may not integrate with Microsoft's support tracking system. Calling the sales hotline is intended for sales inquiries, not technical support issues. Waiting for automatic resolution does not proactively address the problem and may lead to extended downtime.
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Microsoft 365 Fundamentals MS-900
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