Microsoft 365 Fundamentals MS-900 Practice Question
If Microsoft 365 services experience downtime beyond the guaranteed uptime specified in the SLA, what does Microsoft provide to customers as compensation?
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An extension of the subscription equal to the downtime
When Microsoft 365 services do not meet the guaranteed uptime, Microsoft provides service credits to customers. These credits can be applied toward future billing cycles, compensating for the downtime experienced.
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Microsoft 365 Fundamentals MS-900
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