An organization has recently been hit by a ransomware attack, encrypting critical customer data and disrupting business operations. As a cybersecurity analyst, which of the following should be considered the MOST crucial indicator of the incident's impact?
The correct answer is 'Extent of business disruption'. While financial cost and length of service downtime are important factors, the broad extent of business disruption includes not just financial loss or service unavailability but also damage to reputation, customer trust, and the potential inability to carry out essential functions of the business.
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Why is the extent of business disruption more critical than financial cost in a ransomware attack?
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What are some ways to measure the extent of business disruption after a ransomware attack?
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What role does damage to reputation play in business disruption due to ransomware attacks?