After an organization has successfully remediated an incident, which of the following activities is the BEST to complete to ensure continuous improvement in the incident response process?
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Immediately start an awareness campaign to educate employees about the incident.
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Update the firewall rules to prevent the same attack from happening again.
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Perform a penetration test to find all vulnerabilities currently present.
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Conduct a lessons learned meeting with relevant stakeholders to evaluate the response effort comprehensively.
Conducting a 'lessons learned' meeting with all relevant stakeholders is essential following incident management. This meeting facilitates discussion of what was effective, what could be improved, and strategies to prevent future occurrences. It goes beyond simply identifying the root cause and extends to evaluating the entire response effort, including communication, decision-making, and processes.
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What are the key components to discuss during a lessons learned meeting?
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Why is it important to involve relevant stakeholders in the lessons learned meeting?
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How can lessons learned from an incident improve future incident response plans?