A security administrator at your organization has implemented a new system for tracking and managing privileged accounts, including setting up automated alerts for unusual activity. However, a recent review found that many alerts were being ignored. What is the most important action the security administrator should take to address this issue?
Review and fine-tune the criteria for generating alerts to ensure they are meaningful and actionable.
Consult a third-party auditor for recommendations on handling alerts
Create additional alert types to ensure all types of unusual activities are captured
Ignore low-priority alerts and focus only on high-priority ones
The correct action is to review and fine-tune the criteria for generating alerts, ensuring they are meaningful and actionable. An excessive number of alerts can lead to alert fatigue, causing important ones to be overlooked. Adjusting the alerting criteria will help in focusing on genuine threats. Simply ignoring or creating more alerts does not solve the root cause of alert fatigue. Consulting a third-party auditor can be useful but is secondary to establishing effective internal controls.
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What is alert fatigue, and how does it affect security monitoring?
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How can the criteria for generating alerts be fine-tuned?
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What are the best practices for managing and responding to security alerts?