During an on-site security assessment, you observe that employees are working in an open-plan office area. The organization has recently faced issues with unauthorized access to sensitive information. Which of the following practices should be recommended to mitigate the risk of sensitive information being acquired by shoulder surfing?
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Requiring biometric authentication for device logins
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Implementing privacy filters on monitors
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Enforcing a clean desk policy at the end of each day
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Promoting a culture of using secure lock screens when stepping away
Using privacy filters on monitors is the most direct way to reduce the risk of shoulder surfing, as these filters narrow the viewing angle of a screen, making it harder for individuals to see the content unless they are directly in front of it. Implementing a clean desk policy and promoting the use of secure lock screens are good security practices, but they do not protect against shoulder surfing of an active monitor. Biometric authentication is also helpful for securing access to devices but does not prevent shoulder surfing once the user is authenticated and using the device.
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What are privacy filters and how do they work?
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What is shoulder surfing and why is it a risk in open offices?
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What other practices can help to secure sensitive information besides using privacy filters?