Your project team has noted an increase in nonconformance issues with deliverables in the past two project reviews. What should you do next to adapt your quality management activities effectively?
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Eliminate some of the quality standards to reduce the number of nonconformance issues reported
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Continue to monitor the deliverables without making changes to see if the issues will resolve themselves over time
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Conduct root cause analysis to understand the cause of the quality issues and update the quality management plan to address and prevent these problems
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Replace the project team members responsible for the deliverable nonconformances
The best next step is to utilize the Control Quality process tools and techniques to analyze and determine the cause of the nonconformance issues. You might conduct root cause analysis to identify why the deliverables are not meeting the quality standards, then adjust your quality management activities accordingly to prevent further issues. This activity allows for strategic adjustments that can mitigate risks of poor quality in future deliverables.
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