Your project is transitioning into the operation phase and focuses on long-term benefit realization. What is the most crucial action to ensure benefits are continuously realized post-project?
Formally document an agreement specifying who is responsible for the ongoing tracking and reporting of benefits
Conduct training for all stakeholders on how to measure and report on project benefits
Regularly review the benefits realization plan with the project team
Initially define responsibilities during the project closure phase
Ensuring that there is a formally documented agreement on ownership for ongoing benefit realization is essential. This ensures responsibilities are clearly defined and there is accountability for sustained benefits beyond the project's duration. Providing training only addresses the skillset required but does not determine who is responsible. Regularly reviewing benefits doesn't establish ownership. Initially defining responsibilities helps, but a documented agreement ensures ongoing accountability.
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