Project Management Professional Practice Question
As a project manager, you have established key performance indicators (KPIs) for each team member. During a performance review, you notice that one team member consistently misses their deadlines, resulting in delays in dependent tasks. However, the quality of their work is exceptional. What should you do?
Ignore the missed deadlines and focus on the team member's strengths, as the quality of their work is more important than meeting deadlines.
Schedule a meeting with the team member to discuss their performance against the established KPIs and work together to develop a performance improvement plan.
Praise the team member for their exceptional work quality and do not mention the missed deadlines to avoid demotivating them.
Immediately escalate the situation to the Human Resources department and request that the team member be placed on a performance improvement plan.