In a certain office, all devices can access shared network drives but are unable to connect to the Internet. Initial checks confirm that addresses and network masks are correctly configured, and name resolution is functioning for internal servers. The system administrator suspects a configuration error related to the gateway settings. Which of the following actions should MOST likely resolve the external connectivity issue?
Ensure all client devices are set with matching network configurations.
Modify the gateway setting on the router.
Reconfigure the naming resolution settings for external servers.
Power cycle all network routers and switches.
Exchange all network interconnects used by client devices.
Modifying the default gateway address in the router settings is appropriate because this gateway directs data to external networks and the internet. Given that internal resources like shared drives are accessible but internet access is blocked, it indicates correctly configured local network settings but a potential misconfiguration in directing traffic outside the local network. Adjusting DNS settings would not resolve an issue concerning routing outward traffic. Restarting network equipment and replacing physical connections does not directly address misconfigured gateway settings, and verifying configuration on client devices, while important, does not impact the route data takes to reach external networks.
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What is a default gateway and why is it important?
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What could cause a misconfiguration in gateway settings?