CompTIA Network+ N10-009 Practice Question
A network administrator begins receiving reports that several users in the company cannot access the corporate website hosted internally. The users affected are from different departments but seated in the same area of the building. Before escalating the issue, what should the administrator's first step be in identifying the problem?
Immediately begin replacing network cables in the affected area
Ask the users if they have installed new software
Gather information
Run a virus scan on each user's computer in the affected area