Crucial Exams

AAMA CMA Practice Question

If a patient requires specialized treatment not offered at your current healthcare facility, what is the BEST approach for a Medical Assistant to ensure proper coordination of care?

  • Notify the healthcare team about the need for specialized treatment without directly engaging with the patient.

  • Provide a referral to the appropriate specialist, schedule the referral appointment, and confirm the patient's understanding of the next steps.

  • Schedule a follow-up appointment at the current healthcare facility to reassess the patient's need for specialized care in the future.

  • Document the need for specialized care in the patient's medical record and assume they will follow up on this information.

AAMA CMA
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