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Crucial Exams

AAMA CMA Practice Question

During discharge after an elective laparoscopic cholecystectomy, a patient is having difficulty understanding the dietary restrictions and wound care instructions provided. How should the medical assistant facilitate a better understanding of these instructions?

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    Refer the patient to an online video tutorial for their postoperative care, letting them know they can find all the information there.

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    Quickly go over the instructions again in the same manner, assuming the patient may have just been momentarily distracted the first time.

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    Use the teach-back method by explaining the dietary restrictions and wound care instructions with simple language and then asking the patient to repeat the information back in their own words.

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    Print out a detailed, medically technical pamphlet with information on the procedure and its aftercare for the patient to follow at home.

AAMA CMA
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