During an appointment, you observe that a patient seems to have difficulty understanding the medical instructions given verbally by the physician. The patient nods but is unable to paraphrase the instructions when asked. Which action by the medical assistant demonstrates an understanding of learning style adaptation to improve the patient's comprehension?
Schedule periodic interactive learning sessions to reinforce the verbal instructions.
Provide written materials summarizing the instructions to facilitate review at home.
Repeat the verbal instructions to ensure the patient can memorize them by the end of the appointment.
Utilize multimedia resources in multiple formats to cater to all possible learning preferences.
Providing written materials that summarize the instructions caters to patients who learn best through reading or visual review and helps them revisit the information after the stress of the visit has passed. This written reinforcement has been shown to improve recall and adherence compared with verbal instructions alone. Interactive sessions or multimedia resources can be helpful but may not be immediately feasible in the clinic, and simply repeating the verbal instructions does not change the learning modality for a patient already struggling with auditory information.
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