AAMA CMA Practice Question

During an appointment, you observe that a patient seems to have difficulty understanding the medical instructions given verbally by the physician. The patient nods but is unable to paraphrase the instructions when asked. Which action by the medical assistant demonstrates an understanding of learning style adaptation to improve the patient's comprehension?

  • Schedule periodic interactive learning sessions to reinforce the verbal instructions.

  • Provide written materials summarizing the instructions to facilitate review at home.

  • Repeat the verbal instructions to ensure the patient can memorize them by the end of the appointment.

  • Utilize multimedia resources in multiple formats to cater to all possible learning preferences.

AAMA CMA
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