Crucial Exams

AAMA CMA Practice Question

A medical assistant is tasked with verifying a patient's health insurance eligibility before their scheduled surgery. The patient provides an insurance card upon check-in. What is the BEST step the medical assistant should take to ensure proper verification of coverage?

  • Gather information regarding any secondary insurance the patient may have.

  • Use an online verification system to check for the patient's eligibility status.

  • Check the patient's insurance card for eligibility information and assumed coverage for the surgery.

  • Contact the insurance company directly to verify current coverage and benefits for the scheduled surgery.

AAMA CMA
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