Crucial Exams

AAMA CMA Practice Question

A 7-year-old child comes into the clinic for a routine check-up. During the examination, the child appears anxious and hesitant to answer questions. Which technique is most appropriate for the medical assistant to employ in order to facilitate effective communication with the child?

  • Use simple language and incorporate a game or activity into the conversation.

  • Avoid direct eye contact with the child to reduce pressure while asking questions.

  • Exclusively talk to the parent to get the necessary information, as the child may not understand the questions.

  • Speak to the child using complex medical jargon to encourage intellectual engagement.

AAMA CMA
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