Raw data, such as customer feedback, becomes useful information when it is analyzed and interpreted to identify trends, common issues, and areas for improvement. This process helps the company understand customer needs and preferences, allowing them to make informed decisions to enhance their products. Simply collecting data isn't enough; it must be processed and analyzed to create actionable insights.
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What are some common methods for analyzing customer feedback?
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How do companies implement changes based on customer feedback?
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What tools can be used to collect and analyze customer feedback?