A company has been experiencing difficulties with an application hosted in the cloud when attempting to interact with an on-site database server. While this application works well within the cloud environment and can interact with other on-premises resources, access to this particular database server has failed. The infrastructure includes a secure connection to bridge the cloud and in-house resources. Other applications that are NOT hosted in the cloud environment are able to use this database without issue. What could be the primary cause of this application's connectivity problem?
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Application's firewall settings are blocking all in-house data transfer, causing a lack of connectivity with the database server.
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The encrypted connection mechanism used to integrate cloud and in-house resources is malfunctioning, disrupting all in-house traffic.
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The database server's network adapter is malfunctioning, leading to a failure in communication with the cloud-hosted application.
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A misconfigured static route is present in the routing table that directs traffic intended for the database server to an incorrect destination.
Given that other on-premises resources are reachable, our focus should be on the specific link to the database server rather than the overall infrastructure that connects the cloud to the on-premises environment. An incorrect static route could prevent proper packet delivery to the server's IP address, making it a prime candidate for the cause of these issues. Static route misconfiguration in the routing table is a common problem that can restrict network traffic from flowing to the correct destination, and given that only a specific destination is affected, it indicates that the connection mechanism generally is functioning.
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What is a static route?
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How can a misconfigured static route affect network connectivity?
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What tools can be used to troubleshoot routing issues?