You have been tasked with drafting step-by-step instructions to be used organization-wide to properly configure organization-issued employee laptops in a uniform way. This type of document is best described as what?
A standard operating procedure (SOP) is a document that provides step-by-step instructions on how to complete a task. The point of an SOP is to ensure that the given task is completed in a “standard” way.
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What are the main components of an SOP?
How does an SOP differ from an AUP?
Why is it important to have SOPs in an organization?