You are passed a trouble ticket about an issue involving a Windows 10 system that should allow remote connections. The previous tech said the RDP service is not set to start automatically. How do you fix this?
Add the RDP gateway to the proper adapter under Network Connections in the Control Panel
Run services.msc and change the Startup Type for each Remote Desktop service to "Auto"
Open port 3389 in Windows Firewall
Run dxdiag to enable remote connections through Direct Connect
Correct Incorrect Unanswered Report Issue Answer Description
SERVICES.MSC is where you change the startup configurations for services in Windows. DXDIAG is a tool for troubleshooting DirectX sound/video issues. Port 3389 is the port for RDP, but the port being blocked was not the issue. Adding the RDP gateway to an adapter is a made up answer.
Wikipedia
Remote Desktop Services (RDS), known as Terminal Services in Windows Server 2008 and earlier, is one of the components of Microsoft Windows that allow a user to initiate and control an interactive session on a remote computer or virtual machine over a network connection. RDS was first released in 1998 as Terminal Server in Windows NT 4.0 Terminal Server Edition, a stand-alone edition of Windows NT 4.0 Server that allowed users to log in remotely. Starting with Windows 2000, it was integrated under the name of Terminal Services as an optional component in the server editions of the Windows NT family of operating systems, receiving updates and improvements with each version of Windows. Terminal Services were then renamed to Remote Desktop Services with Windows Server 2008 R2 in 2009.
RDS is Microsoft's implementation of thin client architecture, where Windows software, and the entire desktop of the computer running RDS, are made accessible to any remote client machine that supports Remote Desktop Protocol (RDP). User interfaces are displayed from the server onto the client system and input from the client system is transmitted to the server - where software execution takes place. This is in contrast to application streaming systems, like Microsoft App-V, in which computer programs are streamed to the client on-demand and executed on the client machine.
RemoteFX was added to RDS as part of Windows Server 2008 R2 Service Pack 1.
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