Free CompTIA A+ 220-1102 Practice Question

The field technicians where you work use older Android tablets. A user has contacted the help desk complaining their device is very slow. What step should you take FIRST?

  • Perform a factory restore

  • Close out of running applications

  • Reboot into safe mode and begin diagnostics

  • Reformat the device with the latest Android OS

  • Migrate the device to iOS

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Software Troubleshooting
Operational Procedures
Operating Systems
CompTIA A+ 220-1102
  • Operating Systems
  • Security
  • Software Troubleshooting
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  • Operational Procedures