The field technicians where you work use older Android tablets. A user has contacted the help desk complaining their device is very slow. What step should you take FIRST?
Perform a factory restore
Close out of running applications
Reboot into safe mode and begin diagnostics
Reformat the device with the latest Android OS
Migrate the device to iOS
This is less of an issue on modern Android and iOS devices, but older devices often allowed apps to run in the background indefinitely and use up system resources like CPU and memory. The first step here should be the simplest and fastest, which is close out of running applications to free up resources. The more drastic options like reformatting the device should come later only if needed.
Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.
All Information Technology Package plans include the following perks and exams.
Our pricing is simple. Full access to all certifications and exams in each package, for one price.
As many practice tests for as many topics as you want.
Use study mode non-stop, no limits.
Access to our AI assistant, Bash, trained to help you pass your exam.
Track your scores over time in study mode and report cards.
See how you improve over time, and where you need to focus.
Access our store with even bigger discounts than before.
Unlimited access to all performance questions and be prepared for the real thing.
All Information Technology Package plans include unlimited access to the following study materials.
Create an account or sign in to access our study materials.