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Free CompTIA A+ 220-1102 Practice Question

The field technicians where you work use older Android tablets. A user has contacted the help desk complaining their device is very slow. What step should you take FIRST?

  • Close out of running applications

  • Perform a factory restore

  • Reboot into safe mode and begin diagnostics

  • Reformat the device with the latest Android OS

  • Migrate the device to iOS

This question is for objective:
Software Troubleshooting
Your Score:
Software Troubleshooting
Security
Operational Procedures
Operating Systems