Crucial Exams

CompTIA A+ 220-1102 Practice Question

As an IT support specialist at a hospital, you are tasked with troubleshooting a workstation in the cardiology department. During your task, you notice that an application containing patient records appears to be malfunctioning, potentially exposing patient information. What is the FIRST action you should take in response to this situation?

  • Continue troubleshooting the application without interruption to avoid delays in medical staff workflow.

  • Reboot the system to see if the malfunction resolves itself.

  • Log off all users from the application to prevent further potential exposure.

  • Report the incident to the information security team or compliance officer immediately.

CompTIA A+ 220-1102
Operational Procedures
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