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Free CompTIA A+ 220-1102 Practice Question

An employee reports that their PC is behaving erratically with frequent popup ads and programs starting automatically, which they suspect is due to malware. You decide to perform a malware scan. Before running your anti-malware software, which step is essential to improve the chances of detection and removal of the malware?

  • Reboot the system normally and proceed to scan immediately on startup.

  • Create a new user account with administrative privileges and run the scan from there.

  • Run a disk cleanup utility before scanning to remove any temporary files created by the malware.

  • Boot the system into safe mode and then run a complete system scan.

This question's topic:
CompTIA A+ 220-1102 / 
Software Troubleshooting
Your Score:
Software Troubleshooting
Operating Systems
Security
Operational Procedures