Free CompTIA A+ 220-1102 Practice Question

An employee has reported that their laptop, which has a traditional hard drive, takes an exceptionally long time to open applications and switch between tasks. After verifying that no significant CPU or memory utilization spikes occur, which of the following actions could directly address the slow responsiveness of the laptop?

  • Install additional RAM.

  • Update the BIOS firmware.

  • Defragment the hard drive.

  • Replace the laptop's battery.

This question's topic:
CompTIA A+ 220-1102 / 
Software Troubleshooting
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