CompTIA A+ 220-1102 Practice Question

An employee has reported that their laptop, which has a traditional hard drive, takes an exceptionally long time to open applications and switch between tasks. After verifying that no significant CPU or memory utilization spikes occur, which of the following actions could directly address the slow responsiveness of the laptop?

  • Update the BIOS firmware.

  • Install additional RAM.

  • Defragment the hard drive.

  • Replace the laptop's battery.

CompTIA A+ 220-1102
Software Troubleshooting
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