Free CompTIA A+ 220-1102 Practice Question
After resolving a client's computer issue involving the replacement of a faulty network card, which of the following actions would be the most appropriate for ensuring effective service documentation?
Updating the client's account status on the company's ticketing website
Sending a summary email to your teammates about the successful service
Recording the services performed, including the replacement of the network card and the testing results, in the service report
Noting the client's satisfaction with the service in the company's internal memo
This question's topic:
CompTIA A+ 220-1102 /
Operational Procedures
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