A user with a laptop running Windows 10 Pro N is frequently slowing down when the user leaves their desk. They describe that the machine is fine when they are at their desk, but when in meetings large Excel documents and PowerPoints become sluggish. What is most likely the cause?
Loose disk causing read/write failures when the laptop is in motion
The laptop is old and needs to be replaced
The laptop is entering a power-saving mode while not charging
Network congestion when many employees are sharing a meeting room
Many laptops will enter a power-saving mode while not charging. The power-saving mode is most likely configurable, and will reduce power available to components like the CPU thereby reducing their functionality. You could consider providing a more powerful laptop, disabling the power-saving mode or instructing the user to plug in the charger while in meetings.
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CompTIA A+ 220-1102 (V14)
Software Troubleshooting
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