The first step in troubleshooting a network connectivity issue is to verify the physical connection. This involves checking the cable connections, ensuring they are securely plugged in, and making sure there are no signs of damage or wear. This step is essential because it rules out the simplest and most common cause of network connectivity issues, which is a faulty or disconnected physical connection.
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What are some signs of a damaged network cable?
Why is verifying the physical connection considered the first step in troubleshooting?
What tools can I use to check network connections?