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CompTIA A+ 220-1102
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CompTIA A+ 220-1102 Practice Question

A user reports that they are unable to access the network. What is the first step in troubleshooting this issue?

Check for malware infections
Check the network settings
Restart the router
Verify the physical connection

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Answer Description

The first step in troubleshooting a network connectivity issue is to verify the physical connection. This involves checking the cable connections, ensuring they are securely plugged in, and making sure there are no signs of damage or wear. This step is essential because it rules out the simplest and most common cause of network connectivity issues, which is a faulty or disconnected physical connection.

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CompTIA A+ 220-1102

Software Troubleshooting

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