A user reports that they are repeatedly receiving alerts on their desktop stating their Windows system is infected with a virus and prompting them to call a toll-free number for assistance. What is the MOST likely explanation for these alerts?
These are routine Windows system notifications for regular maintenance.
The alerts are from the installed antivirus software indicating legitimate virus detection.
The system is likely infected with scareware, which is trying to deceive the user.
The Windows Action Center is reporting an incomplete system update process.
These desktop alerts are characteristic of scareware, a type of malware that tricks users into believing their system is compromised to extort money or personal information. Such alerts frequently use alarming language and urge immediate action, often providing a phone number to call. Legitimate antivirus software does not operate in this manner.
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What is scareware?
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CompTIA A+ 220-1102 (V14)
Software Troubleshooting
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