A user reports that their smartphone is exhibiting unexpected application behavior, high network traffic, and received a data usage limit notification despite normal use. The user also mentions installing an application recently from a source outside the official app store to get premium features for free. As a technician, what is the most likely cause of these symptoms?
The smartphone's data usage notification settings were mistakenly configured to alert at lower thresholds.
The symptoms are due to a legitimate software update from the smartphone's official vendor.
The device has potentially been compromised due to jailbreaking or root access to install unauthorized applications.
These are typical behaviors for a smartphone approaching the end of its service life.
When a user installs applications from unofficial sources, especially to access premium features without payment, the device may need to have root access or be jailbroken to bypass security measures. This can lead to the installation of malicious applications that exploit the device, causing high data usage, high network traffic, and abnormal application behaviors. The other options mentioned do not directly relate to the installation of an unauthorized application and therefore are less likely to be the cause of the reported symptoms.
Ask Bash
Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.
What is jailbreaking or root access?
Open an interactive chat with Bash
Why are apps from unofficial stores risky?
Open an interactive chat with Bash
How does high network traffic indicate malware?
Open an interactive chat with Bash
CompTIA A+ 220-1102 (V14)
Software Troubleshooting
Your Score:
Report Issue
Bash, the Crucial Exams Chat Bot
AI Bot
Loading...
Loading...
Loading...
Pass with Confidence.
IT & Cybersecurity Package
You have hit the limits of our free tier, become a Premium Member today for unlimited access.
Military, Healthcare worker, Gov. employee or Teacher? See if you qualify for a Community Discount.
Monthly
$19.99
$19.99/mo
Billed monthly, Cancel any time.
3 Month Pass
$44.99
$14.99/mo
One time purchase of $44.99, Does not auto-renew.
MOST POPULAR
Annual Pass
$119.99
$9.99/mo
One time purchase of $119.99, Does not auto-renew.
BEST DEAL
Lifetime Pass
$189.99
One time purchase, Good for life.
What You Get
All IT & Cybersecurity Package plans include the following perks and exams .