A user reports that their mobile device has been randomly rebooting throughout the day.
Which action should be taken FIRST to address this problem?
Check for and install any available OS updates.
Remove and reinstall applications one by one.
Inspect the device for physical hardware damage.
Reset the device to factory settings.
The most effective first step is to check for recent updates or any pending OS updates. Issues like bugs or stability problems are often resolved through updates provided by the OS manufacturer.
Other options may involve more time-consuming procedures, such as resets or factory settings, which might not be necessary if the issue can be resolved with an update. This option directly addresses potential stability fixes provided by the manufacturer.
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