CompTIA A+ 220-1102 Practice Question

A user reports that their computer is experiencing frequent unexpected shutdowns.

What should be the first step in troubleshooting this issue?

  • Initiate a complete reinstallation of the operating system

  • Perform a system update

  • Investigate for overheating or hardware issues

  • Check for software application updates

CompTIA A+ 220-1102
Software Troubleshooting
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