Crucial Exams

CompTIA A+ 220-1102 (V14) Practice Question

A user complains that their smartphone battery drains significantly faster than usual, despite normal usage patterns. They have not installed any new applications recently, and the device is relatively new. What is the FIRST action you should take to troubleshoot this issue?

  • Replace the battery with a new one.

  • Directly disable Bluetooth and Wi-Fi to save battery life.

  • Check for any pending OS updates and ensure the system is up to date.

  • Identify if any applications are using high amounts of resources.

CompTIA A+ 220-1102 (V14)
Software Troubleshooting
Your Score:
Settings & Objectives
Random Mixed
Questions are selected randomly from all chosen topics, with a preference for those you haven’t seen before. You may see several questions from the same objective or domain in a row.
Rotate by Objective
Questions cycle through each objective or domain in turn, helping you avoid long streaks of questions from the same area. You may see some repeat questions, but the distribution will be more balanced across topics.

Check or uncheck an objective to set which questions you will receive.

Wipe Score
Bash, the Crucial Exams Chat Bot
AI Bot