CompTIA A+ 220-1102 Practice Question

A user calls the help desk with an issue that is above what the help desk can fix. The issue is then moved to a more advanced tech who can fix the problem. This is an example of what?

  • Escalation levels

  • Description of problems

  • Severity

  • Categories

CompTIA A+ 220-1102
Operational Procedures
Your Score:
Settings & Objectives
Random Mixed
Questions are selected randomly from all chosen topics, with a preference for those you haven’t seen before. You may see several questions from the same objective or domain in a row.
Rotate by Objective
Questions cycle through each objective or domain in turn, helping you avoid long streaks of questions from the same area. You may see some repeat questions, but the distribution will be more balanced across topics.

Check or uncheck an objective to set which questions you will receive.

Bash, the Crucial Exams Chat Bot
AI Bot