You work for a small enterprise with 3 on-premise servers and a shared private network. You are able to connect a new laptop to the wireless network but it has no network or internet connectivity. The servers on the same network are working as expected. You know these servers have static IPs. Based on this info, where should you start looking FIRST?
Check for WiFi interference
Disable the firewall between the WiFi and VLAN networks
Check DHCP is working correctly
Try connecting to 5Ghz instead of 2.4Ghz
Correct Incorrect Unanswered
Answer Description
Based on the information given, it seems like the new device is not receiving an IP addresses and DHCP is the best place to start troubleshooting.
Wikipedia
The Dynamic Host Configuration Protocol (DHCP) is a network management protocol used on Internet Protocol (IP) networks for automatically assigning IP addresses and other communication parameters to devices connected to the network using a client–server architecture.The technology eliminates the need for individually configuring network devices manually, and consists of two network components, a centrally installed network DHCP server and client instances of the protocol stack on each computer or device. When connected to the network, and periodically thereafter, a client requests a set of parameters from the server using DHCP.
DHCP can be implemented on networks ranging in size from residential networks to large campus networks and regional ISP networks. Many routers and residential gateways have DHCP server capability. Most residential network routers receive a unique IP address within the ISP network. Within a local network, a DHCP server assigns a local IP address to each device.
DHCP services exist for networks running Internet Protocol version 4 (IPv4), as well as version 6 (IPv6). The IPv6 version of the DHCP protocol is commonly called DHCPv6.
Dynamic_Host_Configuration_Protocol - Wikipedia, the free encyclopedia 