CompTIA A+ 220-1101 Practice Question
You are the IT administrator of a small office. A group of users in a secluded part of the building is reporting intermittent wireless connectivity that worsens throughout the day. These users connect their devices to a Wi-Fi extender, which has not been moved or adjusted recently. Considering the scenario, which action should you take first to troubleshoot this issue?
Immediately replace the Wi-Fi extender assuming it has become faulty without further investigation.
Examine the Wi-Fi extender for signs of overheating, such as a high surface temperature or operational instability as the day progresses.
Update the extender's firmware to the latest version available, regardless of the current issue's symptoms.
Switch all affected devices to an alternate Wi-Fi channel and monitor for improvements.