Misfeed sensitivity or separation pad wear is often responsible for multiple pages being picked up simultaneously. These elements are fundamental in ensuring that one sheet is fed at a time. Adjusting the misfeed sensitivity can help if the machine is set incorrectly for the paper weight. However, if the pads are worn, they will be inefficient at separating pages, and therefore should be replaced. Paper quality issues generally result in paper jams or print quality problems rather than multipage feeds. Firmware updates would not specifically resolve mechanical issues such as multipage feeding unless the root cause was coded into the firmware, which is less likely for this mechanical problem. Adjusting the print queue settings would not fix paper feeding issues within the printer itself.