Crucial Exams

CompTIA A+ 220-1101 Practice Question

During a high-volume printing job, the office multifunction printer experiences multiple incidents of several pages feeding through the paper path at once, causing paper jams. After clearing the jams, the issue persists. What should you investigate FIRST to resolve this continuous multipage misfeed problem?

  • Examine the condition of the misfeed sensitivity or separation pad and replace if worn.

  • Replace the current paper stock with a different brand to ensure it meets paper quality specifications.

  • Verify and adjust the paper type and print queue settings accordingly.

  • Check for and install any firmware updates for the printer.

CompTIA A+ 220-1101
Hardware and Network Troubleshooting
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