Crucial Exams

CompTIA A+ 220-1101 (V14) Practice Question

An IT technician needs to configure the synchronization of a user's mailbox to a mobile device. The user's device has one port that supports charging and data transfer. However, the charging cable provided with the device does not seem to allow the device to establish a data connection with the user's computer. Which of the following is the MOST likely reason the device is not connecting properly?

  • The cable is charge-only and does not support data transfer.

  • The computer's USB port is faulty and needs to be replaced.

  • The user's mobile device requires a special proprietary software to sync with a computer.

  • The technician should place the device in developer mode.

  • The mobile device's operating system does not support mailbox synchronization.

CompTIA A+ 220-1101 (V14)
Mobile Devices
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