After dropping a smartphone, a user experiences difficulty charging the device. The charging cable and adapter are confirmed to be functioning properly on another device. What is the MOST likely cause of the charging issue?
Digitizer issues
Overheating
Physically damaged ports
Swollen battery
When a smartphone experiences difficulty charging after a physical impact such as being dropped, the most likely cause is damage to the charging port. Ports can become bent or broken from impact, preventing the charging cable from making a proper connection. Alternatives like swollen batteries and overheating can also cause charging problems but are less directly related to a single drop. Digitizer issues may result from a drop but would not affect charging.
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