CompTIA A+ 220-1101 Practice Question

A user reports that their workstation is experiencing sudden reboots and the system clock frequently resets to an incorrect time. Swapping out which of the following components is the FIRST and most relevant step in the troubleshooting process?

  • Replace the CMOS battery on the motherboard.

  • Replace the power supply unit (PSU) with one of higher wattage.

  • Check and correct the RAM type and configuration settings in the BIOS/UEFI.

  • Apply fresh thermal paste and reseat the CPU cooler.

  • Ensure the GPU is properly seated and that it is receiving adequate power.

  • Reinstall the operating system to fix any corrupt files.

CompTIA A+ 220-1101
Hardware and Network Troubleshooting
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