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Crucial Exams

CompTIA A+ 220-1101 Practice Question

A user reports that their laptop is no longer charging properly. Upon inspection, you notice visible damage to the power port. The connector appears to be bent and the interior of the port seems to have debris that might be obstructing the connection. The laptop occasionally charges when the power connector is held at a certain angle. What is the most appropriate step to take in order to resolve this problem?

  • Carefully straighten the bent connector with a small tool and remove any visible debris from the port.

  • Bypass the damaged port by directly soldering the power adapter's wires to the corresponding connections on the motherboard.

  • Replace the damaged port or have a professional service the device.

CompTIA A+ 220-1101
Hardware and Network Troubleshooting
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