A user reports that the keys on their laptop are sticking and not registering inputs consistently. What is the most recommended initial step to resolve this issue?
Troubleshoot the keyboard drivers and software settings.
Carefully clean beneath the keys using a soft brush or compressed air.
Use canned air to blow under the edges of the keyboard.
Disassemble the keyboard to check for any internal component malfunctions.
Cleaning beneath the keys is a common first step because dust, debris, or spills can cause keys to stick or fail. Disassembling or replacing the keyboard without first attempting to clean it could be unnecessary and more labor-intensive. Using canned air might not address stickiness caused by spills, and software troubleshooting is irrelevant if the problem is due to physical obstruction.
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