A user reports that every time they boot their desktop computer, the date and time are reset to January 1, 2000. Which of the following is the MOST likely reason for this issue?
The time zone setting in the operating system is incorrect.
The CMOS battery maintains the date and time settings when the computer is powered off. When the battery fails or becomes weak, it can no longer keep the system clock running, resulting in the date and time resetting to the factory defaults every time the system is powered on.
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CompTIA A+ 220-1101 (V14)
Hardware and Network Troubleshooting
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