A user needs to synchronize their work contacts from their corporate Google Workspace account to their new company-issued smartphone. After setting up the account successfully, they notice that their contacts are not appearing in the phone's contacts app. What is the most likely reason the contacts did not synchronize?
All mail folders were not selected to be synchronized.
The contacts option was not selected for synchronization within the account settings on the mobile device.
When synchronizing data from an account such as Google Workspace, one must ensure that the data to be synchronized (in this case, contacts) is selected for sync within the account settings. If it is not selected, no contact data will be transferred to the device. Choosing the correct data types to synchronize is important for successful data synchronization and preventing excessive data usage. Selecting 'All Mail Folders' might seem close, but it is specific to email folders rather than contacts. Similarly, enabling location services and asserting a network connection would not directly affect the synchronization of contact data if the contacts themselves were not chosen for synchronization.
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