CompTIA Study Materials
AWS Study Materials
AWS Certified Developer Associate AWS Certified Developer Associate
AWS Certified Developer Associate DVA-C02
AWS Certified Solutions Architect Associate AWS Certified Solutions Architect Associate
AWS Certified Solutions Architect Associate SAA-C03
AWS Cloud Practitioner AWS Cloud Practitioner
AWS Cloud Practitioner CLF-C02
Microsoft Study Materials
Microsoft Azure Fundamentals Microsoft Azure Fundamentals
Microsoft Azure Fundamentals AZ-900

Free CompTIA A+ 220-1101 Practice Question

A user is having difficulty logging into their laptop using the fingerprint reader. They have correctly registered their fingerprint, but the device still fails to recognize it. As an IT technician, what is the FIRST action you should take to troubleshoot this issue?

  • Reset all system settings to factory defaults.

  • Update the driver for the fingerprint reader.

  • Check for physical damage to the fingerprint sensor.

  • Clean the fingerprint reader to ensure it is free from dust, oils, and residue.

This question is for objective:
Mobile Devices
Your Score:
Mobile Devices
Networking
Hardware
Virtualization and Cloud Computing
Hardware and Network Troubleshooting