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Crucial Exams

CompTIA A+ 220-1101 Practice Question

A user has called in reporting that their documents are not printing despite numerous attempts. As a technician, you check and find there are multiple print jobs lined up in the print queue. What is the most likely resolution for this issue?

  • You selected this option

    Restart the printer and computers involved without clearing the queue.

  • You selected this option

    Resend all the print jobs to the printer without clearing the queue.

  • You selected this option

    Remove and reinstall the printer drivers without clearing the print queue.

  • You selected this option

    Clear the print queue and restart the Print Spooler service.

CompTIA A+ 220-1101
Hardware and Network Troubleshooting
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