CompTIA A+ 220-1101 Practice Question
A user has called in reporting that their documents are not printing despite numerous attempts. As a technician, you check and find there are multiple print jobs lined up in the print queue. What is the most likely resolution for this issue?
Clear the print queue and restart the Print Spooler service.
Restart the printer and computers involved without clearing the queue.
Remove and reinstall the printer drivers without clearing the print queue.
Resend all the print jobs to the printer without clearing the queue.