A user complains that their laptop is experiencing intermittent wireless connectivity. You observe the wireless signal strength fluctuates significantly, even when the laptop remains in a single location. Which of the following steps is BEST to resolve this issue?
Remove physical obstacles between the laptop and the access point to strengthen the signal.
Recommend using a high-gain antenna on the wireless network card.
Update the laptop's operating system to the latest version to ensure wireless drivers are up to date.
Change the wireless channel on the router or access point to avoid interference from other wireless networks.