A user complains that their laptop is experiencing intermittent wireless connectivity. You observe the wireless signal strength fluctuates significantly, even when the laptop remains in a single location. Which of the following steps is BEST to resolve this issue?
Remove physical obstacles between the laptop and the access point to strengthen the signal.
Update the laptop's operating system to the latest version to ensure wireless drivers are up to date.
Recommend using a high-gain antenna on the wireless network card.
Change the wireless channel on the router or access point to avoid interference from other wireless networks.
Changing the wireless channel on the router or access point is the most appropriate first step to resolving fluctuations in signal strength due to potential interference from other wireless devices. This type of interference can cause the received signal strength to vary, leading to intermittent connectivity for the client device.
Updating the laptop's operating system, while potentially helpful for other issues, is not directly tied to improving wireless signal strength consistency.
Recommending high-gain antennas may help increase wireless signal strength overall but may not address interference problems that cause intermittent connectivity.
Removing physical obstacles, though potentially beneficial, is moot here because the issue persists even when the laptop's location is unchanged, implying that barriers are not responsible for the fluctuating signal strength.
Ask Bash
Bash is our AI bot, trained to help you pass your exam. AI Generated Content may display inaccurate information, always double-check anything important.
What causes wireless interference and how does changing the channel help?
Open an interactive chat with Bash
How can I determine the best wireless channel for my network?
Open an interactive chat with Bash
Why would updating the operating system or drivers not solve this problem?
Open an interactive chat with Bash
CompTIA A+ 220-1101 (V14)
Hardware and Network Troubleshooting
Your Score:
Report Issue
Bash, the Crucial Exams Chat Bot
AI Bot
Loading...
Loading...
Loading...
Pass with Confidence.
IT & Cybersecurity Package
You have hit the limits of our free tier, become a Premium Member today for unlimited access.
Military, Healthcare worker, Gov. employee or Teacher? See if you qualify for a Community Discount.
Monthly
$19.99
$19.99/mo
Billed monthly, Cancel any time.
3 Month Pass
$44.99
$14.99/mo
One time purchase of $44.99, Does not auto-renew.
MOST POPULAR
Annual Pass
$119.99
$9.99/mo
One time purchase of $119.99, Does not auto-renew.
BEST DEAL
Lifetime Pass
$189.99
One time purchase, Good for life.
What You Get
All IT & Cybersecurity Package plans include the following perks and exams .